Job Description
Join the U.S. Department of Veterans Affairs in Fresno and make an immediate impact on our nation's heroes. We're seeking a dedicated Federal Claims Processor to handle veteran benefit applications with precision and urgency. This role offers competitive federal benefits, career stability, and the opportunity to serve those who served our country.
Our Fresno office prioritizes rapid onboarding for qualified candidates. Enjoy modern workspaces, collaborative teams, and a mission-driven environment. Full federal benefits package including health insurance, retirement plans, and paid time off included.
Responsibilities
- Process and adjudicate veterans' disability claims within strict federal timelines
- Review medical documentation and service records for accuracy and completeness
- Communicate claim status updates directly to veterans and their representatives
- Maintain detailed case documentation in federal databases (VBMS)
- Collaborate with medical and legal teams to resolve complex claim issues
- Ensure compliance with 38 CFR and VA regulations
- Meet daily production standards while maintaining quality assurance
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative or claims processing experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Strong attention to detail and data verification skills
- Pass pre-employment background check and credit verification
- Ability to work in a fast-paced, deadline-driven environment
- Basic knowledge of military service records preferred