Job Description
Join the Social Security Administration's Baltimore office as a Federal Claims Representative and make a direct impact on Americans' lives. This prestigious federal role offers weekly pay and comprehensive benefits while serving the public with integrity. You'll adjudicate claims, process applications, and deliver exceptional service to citizens navigating Social Security programs. Enjoy career stability, competitive compensation, and the pride of serving your community.
Responsibilities
- Adjudicate Social Security disability and retirement claims with accuracy and compassion
- Conduct interviews and gather claimant information for benefit determination
- Analyze medical/financial documentation to ensure compliance with federal regulations
- Process benefit payments and resolve claim discrepancies
- Maintain detailed case documentation in federal systems
- Provide guidance to claimants on program requirements
- Collaborate with medical professionals and legal teams
- Meet federal performance metrics for processing timeliness
Qualifications
- U.S. citizenship required
- Bachelor's degree or 3 years relevant experience
- Proficiency in federal claims processing systems
- Strong analytical and decision-making abilities
- Excellent communication and interpersonal skills
- Ability to handle sensitive information confidentially
- Knowledge of federal regulations (SSDI, SSI)
- Pass federal background investigation