Job Description
Join the Social Security Administration as a Federal Claims Representative in Phoenix, AZ. This full-time federal position offers competitive salary, comprehensive benefits, and the opportunity to serve American citizens. You'll adjudicate disability claims, analyze complex medical evidence, and ensure accurate benefit delivery. Work in a dynamic environment supporting vulnerable populations while advancing your career in public service.
Responsibilities
- Adjudicate Social Security disability claims by analyzing medical evidence, work history, and legal documentation
- Conduct thorough case reviews to determine eligibility for federal benefits
- Communicate claim decisions to claimants via written correspondence and phone calls
- Collaborate with medical consultants and legal professionals to resolve complex cases
- Maintain accurate case records in federal systems while adhering to privacy regulations
- Process appeals and reconsideration requests with strict adherence to federal timelines
Qualifications
- U.S. citizenship and federal background clearance required
- Bachelor's degree or equivalent combination of education/experience
- Knowledge of federal disability programs (SSDI/SSI) and associated regulations
- Experience analyzing medical/psychological documentation and vocational evidence
- Strong written and verbal communication skills for complex case explanations
- Ability to manage high-volume caseloads under strict federal deadlines
- Proficiency with federal claims processing systems (e.g., eDIB, MSSICS)