Job Description
Join the Social Security Administration as a Federal Claims Specialist and serve America's retirees from anywhere in the United States. This remote position offers the stability of federal employment with modern work-life balance. Protect vulnerable populations by processing complex disability and retirement claims with precision and compassion. Enjoy comprehensive benefits including federal health insurance, retirement plans, and paid time off.
We seek detail-oriented professionals dedicated to public service. Training on SSA-specific systems and procedures is provided. This role requires occasional travel to Louisville for in-person collaboration.
Responsibilities
- Process and adjudicate Social Security disability and retirement claims
- Review medical documentation and vocational evidence for eligibility determination
- Communicate claim status and requirements to claimants and representatives
- Maintain accurate case records in SSA's electronic systems
- Adhere to federal regulations and SSA policies in all case decisions
- Collaborate with medical consultants and vocational experts
- Prepare clear written decisions explaining rationale for determinations
Qualifications
- U.S. citizenship required
- Minimum 2 years claims processing or administrative experience
- Proficiency in Microsoft Office Suite and case management software
- Strong analytical skills with attention to detail
- Ability to handle sensitive information with confidentiality
- Excellent written and verbal communication skills
- Ability to work independently in a remote environment
- Preferred: Experience with federal claims processing systems