Job Description
Join the Social Security Administration as a Federal Claims Specialist and build a stable career serving North Carolina residents. This weekend shift role offers competitive benefits, job security, and the opportunity to make a meaningful impact. Work in Raleigh's vibrant downtown while contributing to federal programs that support millions of Americans.
Enjoy a predictable weekend schedule (Friday-Sunday) with weekday flexibility for appointments. We provide comprehensive training, generous paid time off, and retirement benefits. Ideal for candidates seeking work-life balance without compromising on professional growth.
Responsibilities
- Process and adjudicate retirement, disability, and survivor claims using federal guidelines
- Conduct thorough interviews to gather applicant documentation and verify eligibility
- Explain complex SSA regulations and benefit calculations to claimants
- Maintain accurate case files and ensure compliance with federal privacy laws
- Collaborate with medical and vocational experts for disability determinations
- Utilize SSA automated systems for claims processing and status updates
- Respond to inquiries from beneficiaries and legal representatives
Qualifications
- U.S. citizenship required
- Bachelor's degree in Business, Public Administration, or related field
- Minimum 2 years customer service or claims processing experience
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to interpret complex regulations and communicate clearly
- Strong attention to detail and organizational skills
- Ability to work independently in a weekend shift environment
- Pass background investigation and credit check