Job Description
Join a Top-Tier Federal Employer in Columbus, OH!
We are seeking a dedicated and detail-oriented Federal Customer Service Representative to join our growing team. This is an excellent opportunity to work directly with federal agencies while enjoying the flexibility of daily pay. If you are looking for a stable, high-impact role with immediate financial benefits, apply today.
Why Join Us?
- Daily Pay Option: Get paid the very same day you work.
- Competitive Pay: $19.00 - $26.00 per hour based on experience.
- Professional Growth: Clear pathways for career advancement within the federal sector.
Don't miss this chance to secure your future in government service. We offer a supportive work environment and comprehensive benefits for our contract team members.
Responsibilities
- Provide high-quality customer service to federal agency personnel via phone, email, and in-person.
- Process and verify incoming correspondence, applications, and documentation efficiently.
- Maintain accurate, up-to-date records of all daily interactions and transactions.
- Assist in the coordination of daily logistics and administrative operations.
- Collaborate with team leads to resolve complex inquiries and ensure compliance.
- Perform data entry and prepare reports for federal oversight.
Qualifications
- U.S. Citizenship and ability to pass a standard background investigation.
- High school diploma or GED; Associate’s degree in a related field is preferred.
- Proven experience in customer service, administrative support, or a related field.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills with attention to detail.
- Ability to work flexible hours and adapt to a fast-paced government environment.