Job Description
Launch your federal career with the Social Security Administration in Raleigh, NC! We're seeking motivated entry-level professionals to serve our community while enjoying exceptional benefits including federal health insurance, retirement plans, paid leave, and professional development opportunities. Join our dynamic team dedicated to delivering vital services to Americans nationwide.
Why Raleigh? Experience the Triangle's thriving tech hub, top-ranked universities, and affordable living while making a meaningful impact. No prior federal experience required – we provide comprehensive training!
Responsibilities
- Process and adjudicate retirement, disability, and survivor claims with precision
- Provide exceptional customer service via phone, email, and in-person inquiries
- Apply complex federal regulations to determine eligibility benefits
- Maintain accurate digital records in secure federal systems
- Collaborate with cross-functional teams to resolve claim discrepancies
- Participate in ongoing training to stay current with policy updates
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Ability to pass federal background investigation
- Proficiency in Microsoft Office Suite and data entry
- Strong written and verbal communication skills
- Attention to detail and problem-solving abilities
- Ability to handle sensitive information with confidentiality