Job Description
Join the mission to serve America's heroes! The U.S. Department of Veterans Affairs seeks passionate individuals with no prior experience to launch their federal careers in New York. We provide comprehensive training, mentorship, and a supportive environment to help you thrive. As an Entry-Level Specialist, you'll gain invaluable experience in public service while supporting veterans and their families. This is your gateway to a stable, rewarding career with competitive benefits including health insurance, retirement plans, and paid time off. No experience required—just a commitment to excellence and a desire to make a difference.
Responsibilities
- Process and document veteran benefit applications with accuracy and confidentiality
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Assist with administrative tasks including data entry, file management, and scheduling
- Collaborate with cross-functional teams to resolve veteran inquiries efficiently
- Participate in ongoing training programs to enhance job skills and knowledge
- Maintain strict compliance with federal regulations and privacy standards
- Support outreach initiatives to connect veterans with available resources
Qualifications
- High school diploma or equivalent (no college experience required)
- U.S. citizenship (required for federal employment)
- Strong communication and interpersonal skills
- Ability to learn new systems and processes quickly
- Attention to detail and accuracy in documentation
- Basic proficiency with Microsoft Office Suite
- Pass background investigation and drug screening
- Commitment to serving veterans with compassion and respect