Job Description
Join our mission to serve America's heroes as an Entry-Level Federal Specialist in Raleigh, NC. This is your gateway to a rewarding career with unparalleled benefits including health insurance, retirement plans, paid time off, and professional development. We're seeking motivated individuals passionate about public service to support veterans and their families in the Triangle region.
Why Work With Us?
- Comprehensive benefits package including federal health/dental/vision
- Student loan repayment assistance programs
- Flexible work schedules and telework options
- Clear career advancement pathways
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Respond to inquiries via phone, email, and in-person channels
- Maintain confidential case files in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex cases
- Contribute to process improvement initiatives
- Participate in mandatory training programs
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Proficiency in Microsoft Office Suite
- Strong attention to detail and data management skills
- Excellent written and verbal communication abilities
- Ability to pass federal background investigation
- Basic understanding of veterans' benefits programs