Job Description
Join the prestigious Department of Veterans Affairs and enjoy exceptional benefits while serving our nation's heroes! We're seeking a dedicated Part-Time Federal Clerk to support our Arlington office with flexible hours (20-25 hrs/week). Premium benefits include: Federal health/dental insurance, retirement plans (TSP), paid federal holidays, accrued annual leave, and student loan repayment assistance. Perfect for students, parents, or career-changers seeking stability with meaningful impact.
This role offers direct federal employment with competitive pay scales, career advancement pathways, and a supportive mission-driven culture. No prior federal experience required – comprehensive training provided.
Responsibilities
- Process and maintain veteran benefit documentation with 99.9% accuracy
- Provide exceptional customer service to veterans and their families via phone/in-person
- Coordinate with multiple federal agencies using standardized protocols
- Utilize VA systems (VBMS, VBA) for case management and reporting
- Assist in special projects supporting veteran outreach initiatives
- Adhere to strict HIPAA and federal privacy regulations
- Participate in quarterly compliance training sessions
Qualifications
- U.S. citizenship (mandatory for federal positions)
- High school diploma or equivalent (college preferred)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Exceptional attention to detail with documentation
- Strong communication skills (bilingual Spanish a plus)
- Available for weekday shifts (8am-4pm)
- Experience with data entry (10,000+ keystrokes/hr)