Job Description
Join the dedicated team at the U.S. Department of Veterans Affairs in Omaha as a Part-Time Clerk Specialist. This federal position offers a unique opportunity to serve our nation's heroes while gaining invaluable experience in public service. Enjoy competitive compensation, flexible scheduling, and comprehensive benefits including health insurance and retirement plans. We seek detail-oriented individuals with a passion for supporting veterans and maintaining the integrity of federal operations.
Responsibilities
- Process and maintain veteran benefit records with precision and confidentiality
- Assist veterans and their families with inquiries via phone, email, and in-person
- Perform data entry and document scanning using federal systems (VA VISTA, CMS)
- Prepare correspondence and reports in compliance with federal guidelines
- Coordinate with internal departments to resolve benefit discrepancies
- Conduct quality assurance reviews for accuracy and completeness
- Support outreach events for veteran community engagement
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- 1+ years experience in administrative or customer service roles
- Proficiency with Microsoft Office Suite and database systems
- Ability to obtain and maintain government background clearance
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to work 20-25 hours per week with flexible scheduling