Job Description
Join the Social Security Administration in Fresno and enjoy exceptional federal benefits while serving your community! This part-time position offers a rare opportunity to contribute to America's most vital public programs with unparalleled work-life balance. As a federal employee, you'll receive comprehensive health insurance, retirement plans, paid leave, and tuition assistance—benefits typically reserved for full-time roles. Our Fresno office provides a supportive environment where your skills directly impact seniors and families across California.
Responsibilities
- Process benefit claims and eligibility documentation with precision
- Provide exceptional customer service via phone and in-person inquiries
- Maintain confidential records in compliance with federal regulations
- Assist with public outreach events and community education programs
- Collaborate with cross-functional teams to resolve complex cases
- Utilize specialized software for case management and reporting
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office Suite
- Ability to pass federal background investigation
- Strong attention to detail and data accuracy
- Spanish bilingual skills highly desirable