Job Description
Join the Social Security Administration as a Federal Pension Plan Specialist and launch your career in public service with zero prior experience! We're seeking motivated individuals to support retirement benefits for federal employees across the nation. This entry-level role offers comprehensive training, competitive federal benefits, and the opportunity to make a tangible impact on Americans' financial security. Work in our modern Seattle office with flexible scheduling and career advancement opportunities.
Responsibilities
- Process federal retirement applications and pension claims with precision
- Assist beneficiaries with pension plan inquiries via phone and email
- Maintain accurate records in federal databases and document management systems
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Participate in ongoing training on federal pension regulations and procedures
- Support outreach initiatives to educate federal employees on retirement planning
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship required
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite
- Ability to pass federal background investigation
- Commitment to public service ethics and confidentiality