Job Description
Join the Social Security Administration (SSA) as a Federal Pension Specialist and become part of America's most trusted public service network. This fully remote entry-level position offers comprehensive benefits including federal pension plans, health insurance, and paid leave. No prior experience required - we provide paid training to equip you with essential skills in pension administration. Enjoy flexible work arrangements while supporting millions of Americans' retirement security. Apply today to launch your career in public service with competitive compensation and unparalleled job stability.
Responsibilities
- Process and verify retirement benefit applications using SSA's secure digital systems
- Respond to beneficiary inquiries via phone, email, and secure messaging portals
- Maintain accurate records in federal databases while adhering to HIPAA and SSA compliance standards
- Collaborate with cross-functional teams to resolve benefit discrepancies and appeals
- Participate in quarterly training on pension regulations and procedural updates
- Contribute to process improvement initiatives for benefit disbursement efficiency
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite and willingness to learn SSA proprietary systems
- Strong attention to detail with 10-key typing accuracy
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision in remote setting
- Commitment to public service and SSA's mission of financial security