Job Description
Join our prestigious federal agency and enjoy the stability of remote work in Florida with weekly pay and a lifetime pension plan. We're urgently hiring qualified professionals to serve our nation's heroes while maintaining work-life balance. Benefits include: Comprehensive health insurance, paid federal holidays, 13 days of sick leave, and robust retirement savings. No relocation required—work from anywhere in Florida.
Responsibilities
- Process veteran benefit claims with precision and compliance to federal regulations
- Provide remote customer support via phone/email for veterans and their families
- Maintain confidential records using secure federal databases
- Collaborate with cross-functional teams on policy implementation
- Conduct periodic audits to ensure accuracy of benefit distributions
- Stay updated on federal healthcare and pension legislation changes
Qualifications
- U.S. citizenship (required for federal employment)
- Associate's degree or equivalent experience in public administration
- 2+ years customer service experience with documentation systems
- Proficiency in Microsoft Office Suite and database management
- Ability to pass Tier 3 federal background investigation
- Florida residency preferred (for state-specific compliance)