Job Description
Join a prestigious federal agency and serve America's heroes while enjoying exceptional benefits! We're seeking a dedicated Weekend Shift Specialist to support critical operations in Austin, TX. This full-time position offers unparalleled job security, comprehensive health insurance, generous retirement plans, and paid federal holidays. Work a consistent weekend schedule (Fri-Sun) with weekdays off, plus competitive pay and advancement opportunities. Be part of a mission-driven team while maintaining work-life balance.
Responsibilities
- Manage veteran benefit inquiries and applications during weekend operations
- Process documentation with strict adherence to federal regulations
- Coordinate with cross-agency teams for seamless service delivery
- Maintain accurate records in federal databases (VA systems)
- Respond to urgent requests with professionalism and discretion
- Support weekend outreach initiatives for underserved communities
- Participate in quarterly federal compliance training
Qualifications
- U.S. citizenship required
- Minimum 2 years federal or public sector experience
- Active security clearance (or ability to obtain)
- Proficiency in VA systems (e.g., VBMS, VBA)
- Bachelor's degree in Public Administration or related field
- Ability to work flexible weekends (Fri-Sun, 8am-5pm)
- Strong understanding of federal benefits programs
- Excellent written and verbal communication skills