Job Description
Transform your career with a prestigious federal agency offering unparalleled benefits! Join the U.S. Department of Veterans Affairs as a Weekend Shift Specialist in Philadelphia. Enjoy comprehensive health insurance, generous retirement plans, paid leave, and student loan repayment programs. Work weekends (Sat/Sun) with weekdays off while serving our nation's heroes. This stable, mission-driven role provides competitive compensation and career advancement opportunities in a supportive environment.
Responsibilities
- Manage veteran benefit inquiries with exceptional customer service
- Process and analyze complex documentation using federal guidelines
- Collaborate with cross-functional teams to resolve case issues
- Maintain accurate records in secure federal databases
- Conduct eligibility assessments for veteran programs
- Participate in weekend shift rotations as required
- Ensure compliance with VA policies and regulations
Qualifications
- U.S. citizenship required
- Ability to work weekends (Saturday/Sunday)
- High school diploma or equivalent; bachelor's preferred
- 2+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite
- Strong attention to detail and problem-solving skills
- Ability to pass federal background check