Job Description
Join our award-winning public service team as a Flexible Hours DMV Customer Service Representative in Toledo, OH! We're seeking dedicated professionals to deliver exceptional service to our community with adaptable scheduling options. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving Ohio residents. Perfect for students, parents, and those seeking work-life balance!
As a key frontline ambassador, you'll handle vehicle registrations, license renewals, and provide accurate DMV information while maintaining strict confidentiality. Our supportive environment offers paid training and career advancement opportunities. Apply today to start making a difference with flexible hours that fit your lifestyle!
Responsibilities
- Process vehicle registrations, title transfers, and license renewals with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Maintain accurate customer records in secure government databases
- Resolve inquiries efficiently while maintaining professional demeanor
- Adhere to all federal/state compliance protocols and security standards
- Collaborate with team members to optimize customer flow and service quality
- Participate in ongoing training to stay updated on policy changes
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service experience with conflict resolution
- Proficient in Microsoft Office and data entry (40+ WPM)
- Ability to handle confidential information with discretion
- Valid Ohio driver's license required
- Flexible availability including evenings and weekends
- Strong attention to detail and problem-solving skills
- Ability to stand for extended periods (up to 6 hours)