Job Description
Join the Indiana Bureau of Motor Vehicles as a Customer Service Specialist and enjoy the freedom of flexible scheduling! We're seeking dynamic individuals to provide exceptional service to Fort Wayne residents at our busy DMV location. This role offers adaptable hours including mornings, evenings, and weekends, perfect for work-life balance. You'll be the face of our agency, helping residents navigate vehicle registrations, license renewals, and other essential services with professionalism and efficiency. If you thrive in customer-facing environments and value schedule flexibility, apply today to become an integral part of our community service team!
Responsibilities
- Process vehicle registrations, title applications, and license renewals accurately and efficiently
- Provide clear guidance on DMV regulations, fees, and required documentation
- Utilize state systems to verify customer information and process transactions
- Resolve customer inquiries with patience and problem-solving skills
- Maintain organized records of all transactions and communications
- Collaborate with team members to ensure smooth daily operations
- Adhere to all security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with data entry skills
- Valid Indiana driver's license required
- Flexible availability to cover varied shifts including weekends
- Ability to stand for extended periods and handle busy environments