Job Description
Join Ohio's premier public service agency with flexible scheduling options! We're seeking passionate Customer Service Representatives to assist citizens at our Columbus DMV locations. Enjoy work-life balance with evening/weekend shifts while making a tangible impact in your community. Full training provided.
Responsibilities
- Provide exceptional service to customers via in-person, phone, and digital channels
- Process driver's licenses, vehicle registrations, and title transactions
- Explain DMV regulations and documentation requirements clearly
- Utilize state-of-the-art systems to manage customer records
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure efficient operations
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to handle confidential information with discretion
- Flexible schedule availability (evenings/weekends required)