Job Description
Join Fresno County DMV Services as a Customer Service Representative and enjoy the flexibility of choosing your work schedule while serving your community! We're seeking motivated individuals with exceptional communication skills to assist residents with DMV transactions in a fast-paced environment. Enjoy competitive pay, comprehensive training, and the satisfaction of helping people navigate essential services.
Why work with us?
- Flexible scheduling options including mornings, afternoons, and weekends
- Comprehensive paid training program
- Health benefits and retirement plans for eligible employees
- Opportunities for career advancement within the public sector
Responsibilities
- Provide accurate information and assistance with driver's licenses, vehicle registration, and ID services
- Process transactions efficiently using DMV systems and software
- Maintain detailed records and documentation of customer interactions
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure smooth office operations
- Adhere to all DMV policies and regulatory requirements
- Support special events and outreach programs as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Ability to work with diverse populations in a multicultural environment
- Basic computer proficiency and data entry skills
- Strong attention to detail and problem-solving abilities
- Ability to pass background check and fingerprinting
- Valid California driver's license required