Job Description
Join Florida's premier motor vehicle agency as a Customer Service Representative with flexible scheduling options! We're seeking compassionate professionals to deliver exceptional service to Jacksonville residents at our busy DMV locations. Enjoy work-life balance with part-time shifts including evenings and weekends while making a tangible impact in your community.
As a key member of our service team, you'll handle driver license renewals, vehicle registrations, and title inquiries with efficiency and care. We provide comprehensive training, career advancement opportunities, and a supportive team environment where your contributions are valued.
Responsibilities
- Process driver license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV regulations and documentation requirements
- Utilize specialized software to verify customer information and process transactions
- Maintain organized records and ensure compliance with state protocols
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to optimize service workflows
- Contribute to maintaining a clean, accessible customer service environment
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with computer systems and data entry
- Strong communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Basic knowledge of Florida driving regulations preferred
- Valid Florida driver's license required
- Ability to stand for extended periods