Job Description
Join our award-winning team as a DMV Customer Service Representative in Tulsa! We're seeking passionate individuals who thrive in dynamic environments and value work-life balance. Enjoy flexible scheduling options including evenings and weekends while serving Oklahoma residents with excellence. Our modern facility offers comprehensive training, competitive benefits, and a supportive culture focused on professional growth. Help streamline essential government services and make a tangible impact in your community.
Responsibilities
- Process driver's licenses, vehicle registrations, and ID applications with precision
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Maintain accurate digital records and transaction documentation
- Resolve customer inquiries through phone, in-person, and digital channels
- Collaborate with cross-functional teams to improve service efficiency
- Adhere to security protocols and confidentiality standards
- Support special event operations during peak seasons
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Exceptional communication skills in English and Spanish preferred
- Ability to work flexible hours including weekends and evenings
- Valid Oklahoma driver's license with clean record
- Detail-oriented with strong problem-solving abilities
- Pass background check and fingerprinting requirements