Job Description
Join the Ohio Bureau of Motor Vehicles as a Flexible Hours Customer Service Representative in Toledo! We're seeking motivated professionals to deliver exceptional service to our community with adaptable scheduling options. Enjoy competitive pay, comprehensive training, and the opportunity to make a direct impact in public service. Apply today to start your rewarding career path with Ohio's leading DMV provider!
Responsibilities
- Process driver's license, vehicle registration, and ID transactions with accuracy and efficiency
- Provide clear guidance on DMV policies, procedures, and documentation requirements
- Resolve customer inquiries and resolve issues through multi-channel communication
- Maintain detailed records using state-of-the-art DMV software systems
- Uphold strict confidentiality standards for sensitive personal information
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to stay updated on regulatory changes
Qualifications
- High school diploma or equivalent (GED) required
- 1+ years customer service experience preferred
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and data entry systems
- Ability to handle confidential information with discretion
- Flexible availability including evenings and weekends
- Valid Ohio driver's license or ability to obtain within 30 days
- Ability to stand for extended periods and lift up to 20 lbs