Job Description
Join our dynamic team at Louisville Metro DMV and make a difference in your community! We're seeking customer-focused professionals with flexible availability to serve residents with vehicle registration, licensing, and permit services. Enjoy a rewarding part-time role with competitive pay, comprehensive training, and the satisfaction of helping Kentuckians navigate essential government services.
Our flexible scheduling includes weekday, weekend, and evening shifts to accommodate diverse lifestyles. Perfect for students, parents, or anyone seeking work-life balance. No prior DMV experience required – we provide thorough onboarding!
Responsibilities
- Efficiently process vehicle registrations, title transfers, and driver's license applications
- Provide accurate information regarding DMV policies, fees, and documentation requirements
- Maintain meticulous records using specialized government software systems
- Resolve customer inquiries with patience and professionalism, escalating complex issues appropriately
- Verify documents for authenticity and compliance with state regulations
- Process payments and maintain accurate cash drawer procedures
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in fast-paced environment
- Strong attention to detail with data entry accuracy
- Excellent verbal and written communication skills
- Ability to remain calm and professional during high-pressure situations
- Proficient with basic computer applications and willingness to learn new systems
- Flexible availability including evenings and weekends
- Valid Kentucky driver's license preferred