Job Description
Join Missouri's premier public service team as a Full-Time DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service at our St. Louis location. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in your community. Apply today and start your rewarding career in public service!
Responsibilities
- Provide efficient and courteous DMV services including license renewals, vehicle registrations, and title transfers
- Accurately process transactions using state-of-the-art DMV systems while maintaining strict confidentiality
- Resolve customer inquiries regarding regulations, fees, and documentation requirements
- Assist with written and driving tests when needed, ensuring all protocols are followed
- Maintain organized records of all transactions and customer interactions
- Collaborate with team members to streamline operations and improve service quality
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service experience with proven conflict resolution skills
- Proficiency in Microsoft Office Suite and ability to learn proprietary DMV software quickly
- Excellent verbal and written communication abilities with diverse populations
- Strong attention to detail and accuracy in handling sensitive documents
- Ability to work flexible hours including occasional weekends
- Valid Missouri driver's license required