Job Description
Join our dynamic team as a Full-Time DMV Customer Service Representative in Stockton, CA! We're seeking passionate individuals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today to start your rewarding career in public service.
Responsibilities
- Process driver license, vehicle registration, and ID applications accurately
- Assist customers with DMV transactions via phone, in-person, and online channels
- Explain complex regulations and procedures clearly to diverse clientele
- Maintain detailed records and documentation of all customer interactions
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or administrative experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to multitask in a fast-paced environment
- Basic knowledge of California DMV regulations preferred
- Valid California driver's license required