Job Description
Are you seeking a stable career with a competitive pension plan and immediate start?
The City of Philadelphia Department of Revenue is currently accepting applications for a dedicated Government Administrative Specialist. This is an excellent opportunity to join a top-tier public sector team where your skills will directly impact the community. We are hiring immediately for candidates who are detail-oriented and ready to contribute to a legacy of public service.
In this role, you will serve as the first point of contact for taxpayers and employees, ensuring compliance with city regulations while providing exceptional customer service. We value professionalism, integrity, and efficiency in our government operations.
Responsibilities
- Process incoming government applications and correspondence with a high degree of accuracy and speed.
- Manage and maintain confidential digital and physical records in compliance with city data privacy standards.
- Assist in the preparation of reports and statistical data for city officials and auditors.
- Respond to inquiries via phone, email, and in-person regarding tax policies and administrative procedures.
- Collaborate with cross-functional teams to streamline workflow and improve departmental efficiency.
- Perform data entry and verification tasks to ensure the integrity of the City's financial records.
Qualifications
- High school diploma or GED required; Associate's degree in Business Administration or Public Administration is preferred.
- Minimum of 1-2 years of experience in administrative support, data entry, or customer service within a government or corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with government database software (e.g., SAP, Oracle).
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Must possess a valid Pennsylvania driver's license and reliable transportation.
- Ability to pass a background check and drug screening as required by the City of Philadelphia.