Job Description
Join the City of Indianapolis and become part of a mission-driven team offering exceptional benefits and career stability. We're seeking a dedicated Government Benefits Coordinator to manage public assistance programs with integrity and compassion. Enjoy comprehensive health insurance, generous retirement plans, paid time off, and tuition reimbursement while serving your community.
This full-time position offers unparalleled job security, competitive compensation, and opportunities for professional growth within municipal government. You'll work in a modern downtown facility with flexible scheduling options and a supportive team environment.
Responsibilities
- Administer and optimize public benefit programs (SNAP, Medicaid, TANF) for eligible residents
- Conduct eligibility assessments and case file reviews with strict compliance protocols
- Collaborate with community partners to enhance benefit accessibility and outreach
- Prepare detailed reports on program performance and utilization metrics
- Provide exceptional customer service to program applicants and beneficiaries
- Stay current with federal and state policy changes affecting benefit programs
- Train new staff on program regulations and procedural standards
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years experience in government benefits or social services
- Strong knowledge of Indiana's public assistance programs and regulations
- Proficiency with case management software (e.g., MAXIS) and Microsoft Office
- Excellent communication skills for diverse stakeholder interactions
- Certification in Public Benefits Administration preferred
- Valid Indiana driver's license and reliable transportation
- Ability to handle sensitive information with confidentiality and discretion