Job Description
Secure Your Future with a Stable Government Career
Are you seeking a reliable career path with the stability of government employment and the convenience of weekly pay? Public Sector Solutions is currently hiring a dedicated Government Case Manager to join our San Jose, CA team. We are committed to providing a secure work environment where your skills contribute directly to the community.
In this role, you will manage case files, assist applicants with complex regulations, and ensure the efficient processing of public services. We offer a comprehensive benefits package, professional development opportunities, and a supportive culture focused on long-term career growth.
Responsibilities
- Manage and maintain accurate case files and applicant data in secure government databases.
- Communicate effectively with applicants and internal departments to resolve inquiries and expedite processing.
- Ensure all documentation meets federal and state compliance standards and privacy regulations.
- Conduct intake interviews and screen applications to determine eligibility for government programs.
- Prepare and submit weekly progress reports to senior management.
- Maintain a high level of confidentiality regarding sensitive government information.
- Collaborate with local community organizations to expand outreach efforts.
Qualifications
- High School Diploma or GED required; Associate’s degree or Bachelor’s degree in Public Administration preferred.
- Minimum of 2 years of experience in administrative support or case management within a government or public sector setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government-specific software systems.
- Strong verbal and written communication skills with a focus on exceptional customer service.
- Ability to pass a standard background check, drug screening, and fingerprinting.
- Must be eligible to work in the United States without sponsorship.
- Detail-oriented with strong organizational skills.