Job Description
Launch your public service career with the City of Charlotte's exclusive paid training program for Government Clerks! No prior experience required – we provide comprehensive hands-on training to prepare you for a stable, rewarding career serving our community. Enjoy competitive benefits, advancement opportunities, and the chance to make a tangible impact while earning a competitive salary.
What We Offer:
- 6-week paid training program covering municipal operations, record management, and customer service excellence
- Full health, dental, and vision benefits starting on day one
- Paid time off, retirement plans, and tuition reimbursement
- Clear career pathways to senior clerical and administrative roles
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional in-person and phone support to citizens regarding city services
- Manage electronic filing systems and databases ensuring data integrity
- Coordinate departmental communications and scheduling
- Assist with public meetings and administrative documentation
- Adhere to all municipal regulations and confidentiality protocols
- Participate in continuous professional development training
Qualifications
- High school diploma or equivalent (college preferred)
- Strong attention to detail and organizational abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced government environment
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening