Job Description
Join Kansas City's premier government agency and enjoy unparalleled stability with daily pay options and industry-leading benefits! We're seeking a dedicated Public Service Specialist to deliver exceptional citizen services while enjoying immediate financial flexibility.
What We Offer:
- Daily pay processing (no more waiting for bi-weekly checks)
- 100% employer-paid health insurance premiums
- 15+ paid vacation days annually + 12 federal holidays
- Pension plan with 5% employer contribution
- Tuition reimbursement program
- Comprehensive wellness initiatives
Be part of a mission-driven team serving Kansas City's vibrant community while prioritizing your financial well-being.
Responsibilities
- Process daily citizen inquiries and service requests with 95% satisfaction rate
- Maintain accurate public records and documentation systems
- Coordinate interdepartmental projects for municipal infrastructure improvements
- Conduct regular compliance audits for regulatory adherence
- Develop community outreach programs for public engagement
- Train new hires on municipal service protocols
- Analyze operational data for process optimization
Qualifications
- Bachelor's degree in Public Administration or related field (required)
- 3+ years of government or public sector experience
- Proficiency in municipal record-keeping systems
- Strong conflict resolution and communication skills
- Valid Missouri driver's license with clean record
- Ability to work flexible hours including occasional evenings
- US citizenship and clean background check
- Knowledge of Kansas City municipal codes