Job Description
Join Texas' premier state agency and build a stable career supporting critical government infrastructure. This fully remote position offers exceptional benefits, job security, and the opportunity to serve Texas citizens while advancing your IT career. Enjoy flexible work arrangements, competitive compensation, and comprehensive health benefits.
As a key member of our team, you'll maintain state agency networks, implement cybersecurity protocols, and provide technical support to government employees across Texas. We're seeking dedicated professionals who thrive in mission-driven environments and value long-term career growth.
Responsibilities
- Manage and maintain state agency IT infrastructure including servers, networks, and cloud systems
- Implement cybersecurity measures to protect sensitive government data
- Provide remote technical support to state employees across Texas
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades and projects
- Monitor system performance and troubleshoot technical issues
- Ensure compliance with state IT policies and security standards
Qualifications
- Bachelor's degree in Information Technology or related field (or equivalent experience)
- 3+ years of experience in IT support or system administration
- Proficiency with Windows Server, Active Directory, and cloud platforms
- CompTIA Security+ or equivalent cybersecurity certification
- Strong problem-solving and communication skills
- Experience with remote support tools (e.g., TeamViewer, SCCM)
- Ability to obtain and maintain required security clearances