Job Description
We are seeking a dedicated and detail-oriented professional to join our team in Columbus, Ohio. This is an excellent opportunity to secure a stable career within the government sector with the added benefit of receiving your paycheck on a weekly basis. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off, ensuring a work-life balance that is hard to find elsewhere.
As a valued member of our team, you will play a crucial role in supporting state operations and serving the community. Our commitment to employee growth means you will have access to ongoing training and development opportunities to advance your career.
Responsibilities
- Manage and process incoming inquiries and requests from the public and internal stakeholders.
- Maintain accurate and up-to-date records and databases in compliance with state regulations.
- Prepare reports and summaries of data for management review.
- Assist in the coordination of departmental projects and events.
- Provide high-level customer service and support to ensure citizen satisfaction.
- Ensure strict adherence to all federal, state, and local policies and procedures.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 2 years of experience in a customer service or administrative role preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently as well as part of a collaborative team.
- Basic knowledge of government processes and regulations is a plus.
- Must be eligible to work in the United States.