Job Description
Join the City of Raleigh for a stable, rewarding career in public service with our night shift government positions. Enjoy competitive salaries, comprehensive benefits, and work-life balance with remote options. As a vital part of our community support team, you'll contribute to essential services while maintaining a predictable schedule. This is your opportunity to serve Raleigh residents with job security and professional growth in a supportive environment.
Responsibilities
- Monitor and respond to after-hours emergency communications and service requests
- Coordinate with city departments during overnight operations and incidents
- Document incident reports and maintain accurate digital records
- Provide remote customer support for city services via secure channels
- Conduct routine system checks and maintenance during off-peak hours
- Collaborate with day-shift teams for seamless service continuity
- Adhere to strict government protocols and data security standards
Qualifications
- US citizenship or legal resident status for government clearance
- High school diploma or equivalent; bachelor's preferred
- 2+ years in customer service or administrative roles
- Experience with remote work tools and digital documentation
- Ability to work independently during overnight hours (10 PM - 6 AM)
- Strong communication skills and problem-solving abilities
- Basic knowledge of local government services and procedures
- Valid North Carolina driver's license (if field visits required)