Job Description
Are you seeking a stable career with a government agency in the heart of Nashville? We are looking for a dedicated Office Support Specialist to join our public service team. In this role, you will play a vital part in ensuring our community services run smoothly while enjoying the benefits of a secure public sector position.
Why Join Our Team?
- Weekly Pay: Get paid every week with no waiting.
- Stability: Work for a reputable government entity with long-term security.
- Benefits: Comprehensive health, dental, and vision insurance.
- Pension Plan: Retirement benefits to secure your future.
We offer a professional environment where your contributions are valued and your growth is supported.
Responsibilities
- Manage high-volume inquiries from the public via phone, email, and in-person visits with a focus on accuracy and efficiency.
- Maintain and update accurate digital and physical records for departmental compliance and auditing.
- Assist in the coordination and logistics of local government outreach programs and community events.
- Process and verify incoming documentation, applications, and reports according to strict government standards.
- Collaborate with department heads to streamline administrative workflows and improve service delivery.
- Prepare correspondence, memos, and reports using Microsoft Office Suite and internal databases.
Qualifications
- High School Diploma or GED is required; Associate’s degree in Business Administration or Public Service is preferred.
- Minimum of 2 years of experience in administrative support, clerical, or customer service roles.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint) and data entry software.
- Strong attention to detail with the ability to maintain confidentiality of sensitive government information.
- Excellent verbal and written communication skills, capable of interacting with diverse community members.