Job Description
Are you seeking a stable career with the benefits of the public sector? The City of Milwaukee is currently accepting applications for Government Operations Specialists. We pride ourselves on transparency, integrity, and community service. We offer competitive benefits packages and, most importantly, weekly paychecks to ensure you are compensated for your hard work every single week.
In this role, you will serve as the face of the department, ensuring that citizens receive the support and information they need. This is a unique opportunity to make a tangible impact in the Milwaukee community while enjoying the security of government employment.
Responsibilities
- Manage and process high volumes of public inquiries, applications, and service requests with precision and empathy.
- Ensure strict compliance with all local, state, and federal government regulations, including FOIA requests and privacy laws.
- Maintain and update complex databases and records to support accurate reporting and auditing.
- Collaborate with city departments to streamline workflows and improve the overall citizen experience.
- Conduct basic research on municipal policies to provide accurate information to the public and staff.
- Assist in the organization of community outreach events and public information sessions.
Qualifications
- High School Diploma or GED required; Associate’s Degree in Public Administration, Business, or a related field is strongly preferred.
- Minimum of 2 years of experience in administrative support, customer service, or government operations.
- Proficiency in Microsoft Office Suite and experience with government case management software.
- Strong attention to detail and the ability to maintain confidentiality of sensitive information.
- Excellent verbal and written communication skills to interact effectively with diverse populations.
- Ability to work independently and meet tight deadlines in a fast-paced government environment.