Job Description
Are you looking for a stable, rewarding career in public service? The City of Long Beach is seeking a dedicated Government Operations Specialist to join our dynamic team. We offer competitive hourly rates, comprehensive benefits, and the assurance of a weekly paycheck.
In this role, you will be the face of our operations, assisting citizens with vital services and ensuring the smooth functioning of our administrative departments. If you are detail-oriented, professional, and passionate about serving your community, we want to hear from you.
Responsibilities
- Process and review permits, applications, and public records efficiently and accurately.
- Assist the public via phone, email, and in-person inquiries regarding city services, policies, and procedures.
- Maintain and organize confidential files and digital databases in compliance with government regulations.
- Collaborate with interdepartmental teams to resolve complex citizen issues and improve service delivery.
- Prepare routine reports, memos, and correspondence using Microsoft Office Suite and specialized government software.
- Monitor departmental budgets and inventory to ensure fiscal responsibility.
Qualifications
- High School Diploma or GED required; Associate’s degree in Public Administration or related field is a plus.
- Minimum of 1-2 years of experience in administrative support, customer service, or government operations.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and government case management systems.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Ability to work independently and prioritize tasks in a fast-paced, deadline-driven environment.
- Must pass a background check and drug screening as per City policy.