Job Description
We are seeking a highly organized and detail-oriented Government Pension Specialist to join our dynamic team in Mesa, AZ. This is a critical role within our public sector division, responsible for the accurate administration and processing of retirement plans and pension benefits for government employees.
The ideal candidate will thrive in a fast-paced environment and be comfortable working weekend shifts to ensure seamless service delivery to our members. If you are passionate about public service and possess strong financial acumen, we want to hear from you.
Responsibilities
- Pension Administration: Process new retirement applications, survivor benefits, and refund requests with high accuracy and adherence to government regulations.
- Data Integrity: Maintain and update employee pension records in our secure government database systems, ensuring all information is current and compliant.
- Member Inquiries: Provide exceptional customer service to government retirees and active employees regarding benefits, vesting, and payment schedules.
- Compliance Audits: Conduct regular audits of pension data to identify discrepancies and ensure full compliance with state and federal pension laws.
- Weekend Operations: Manage weekend shift operations, including processing mail-in applications and responding to high-priority inquiries.
- Report Generation: Generate and analyze statistical reports on pension fund performance and member demographics.
Qualifications
- Education: Bachelor’s degree in Finance, Human Resources, Accounting, or a related field preferred.
- Experience: Minimum of 3 years of experience in pension administration, benefits processing, or government payroll services.
- Availability: Must be available to work weekend shifts (Saturday and Sunday) on a rotating schedule.
- Technical Skills: Proficiency with MS Office Suite (Excel, Access) and experience with government HRIS systems (e.g., SAP, Oracle, or similar).
- Attention to Detail: Strong ability to review complex data and detect errors before they impact final payouts.
- Communication: Excellent verbal and written communication skills, with the ability to explain complex financial concepts to non-technical audiences.