Job Description
Join a Premier Government Agency in the Heart of Las Vegas
The Clark County Department of Public Works is seeking a detail-oriented and service-driven Government Service Representative. If you are looking for the stability of the public sector combined with the financial freedom of daily pay, this is your opportunity.
In this role, you will serve as the first point of contact for residents and businesses regarding infrastructure projects, permits, and municipal services. We offer a comprehensive benefits package, including health, vision, and dental insurance, paid time off, and a 401(k) retirement plan.
Why Apply?
- Daily Pay Option: Access your earnings up to 2 days faster with our daily pay platform.
- Career Growth: Clear pathways to advancement within the county government system.
- Stability: Secure employment with the second-largest local government in the nation.
Don't miss your chance to make a difference in our community while securing your financial future. Apply today!
Responsibilities
- Provide exceptional customer service to the public, businesses, and contractors at the counter and over the phone regarding permit applications and project inquiries.
- Process and review permits, applications, and documents for accuracy and compliance with local, state, and federal regulations.
- Maintain accurate and up-to-date records of all transactions, citations, and correspondence in the department's database.
- Assist in the coordination of field inspections and communicate schedules to relevant stakeholders.
- Resolve complex issues and escalate them to senior staff when necessary while ensuring a positive customer experience.
- Participate in departmental training sessions and stay informed on new policies and procedures.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree or coursework in Public Administration, Business, or a related field is a plus.
- Minimum of 1-2 years of experience in customer service, administrative support, or a government-related environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new computerized record-keeping systems quickly.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Must be able to pass a background check and drug screening as required by county policy.
- Ability to work in a fast-paced environment with occasional high-stress situations.