Job Description
Are you looking for excellent benefits and weekly pay in a stable government environment? San Diego County Public Works is seeking a dedicated Government Service Representative to join our team. We offer competitive compensation, comprehensive health coverage, and a supportive culture that values public service.
As a key member of our team, you will play a crucial role in serving the community, processing vital records, and ensuring smooth operations across our various departments. If you are a professional seeking long-term career growth with a top-tier government agency, apply today!
Responsibilities
- Process and review incoming applications and requests for government services with high accuracy and efficiency.
- Communicate complex information to the public, citizens, and stakeholders in a clear and professional manner.
- Maintain and update confidential government databases and records in compliance with federal and state regulations.
- Assist in the coordination of community outreach programs and government events within the San Diego area.
- Resolve customer inquiries and complaints promptly to ensure high levels of satisfaction.
- Collaborate with cross-functional teams to streamline government procedures and improve service delivery.
Qualifications
- High school diploma or GED required; Associate’s degree or Bachelor’s in Public Administration preferred.
- Previous experience in a government, public sector, or customer service role is highly desirable.
- Strong knowledge of government regulations, policies, and procedures.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and government-specific software systems.
- Ability to work independently and manage multiple tasks in a fast-paced environment.