Job Description
Join the City of Fresno's dedicated public service team as a Government Services Representative. This premium opportunity offers weekend shifts with competitive compensation and a comprehensive pension plan. Be at the forefront of citizen engagement while enjoying work-life balance with Saturday/Sunday schedules. Ideal for professionals seeking impactful government careers with stability and growth.
Responsibilities
- Process citizen inquiries and applications for municipal services
- Manage digital and in-person service desk operations during weekend hours
- Maintain accurate records in government compliance databases
- Coordinate with city departments for seamless service delivery
- Train on specialized government software and protocols
- Support community outreach initiatives on weekends
Qualifications
- High school diploma or equivalent; bachelor's preferred
- 1+ years customer service or public sector experience
- Proficiency in Microsoft Office Suite
- Valid California driver's license
- Ability to work flexible weekend schedule
- Clear background check and fingerprinting
- Bilingual (English/Spanish) certification a plus