Job Description
Immediate opening for DMV Customer Service Representative in Stockton, CA! Join our dynamic team and start making a difference today. We're seeking passionate individuals to deliver exceptional service to California drivers.
Why Apply? • Same-day hiring process • Competitive hourly pay • Paid training • Comprehensive benefits package • Growth opportunities within state government
Be the face of the DMV and help navigate complex vehicle registration, licensing, and ID services for our community.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Operate DMV software systems efficiently while maintaining customer confidentiality
- Resolve customer inquiries regarding fees, testing procedures, and appointment scheduling
- Maintain accurate transaction records and documentation per state protocols
- Collaborate with team members to optimize service workflows and reduce wait times
- Uphold DMV security protocols and ADA compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in fast-paced environments
- Proficiency with computer systems and data entry
- Strong communication skills in English (bilingual Spanish a major plus)
- Ability to multitask and prioritize under pressure
- Must pass background check and drug screening
- Valid California driver's license required
- Ability to stand for extended periods and work flexible hours