Job Description
Join our dynamic team at the Pennsylvania Department of Transportation and make an immediate impact! We're seeking passionate Customer Service Representatives to assist Philadelphia residents with DMV services. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment. Apply today and start your rewarding career in public service.
Responsibilities
- Provide exceptional customer service for DMV transactions including license renewals, registrations, and permits
- Process applications, payments, and documentation accurately using specialized systems
- Resolve customer inquiries with empathy and professionalism
- Maintain detailed records of all interactions and transactions
- Collaborate with team members to ensure efficient service delivery
- Adhere to all state regulations and departmental policies
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Proficiency in data entry and computer systems
- Ability to work in a fast-paced environment
- Basic knowledge of Pennsylvania DMV procedures preferred
- Valid Pennsylvania driver's license