Job Description
Join our dynamic team at the Florida DMV in Jacksonville and become the face of public service! We're seeking passionate individuals to deliver exceptional customer experiences while processing vehicle registrations, driver's licenses, and permits. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community. Apply today and start your rewarding career tomorrow!
Responsibilities
- Process DMV transactions including license renewals, title applications, and vehicle registrations
- Provide accurate information on state regulations, fees, and required documentation
- Assist customers with inquiries via phone, email, and in-person interactions
- Maintain detailed records using DMV databases and document management systems
- Resolve customer complaints with empathy and professionalism
- Ensure compliance with Florida state laws and department policies
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Strong verbal communication and interpersonal skills
- Proficiency in Microsoft Office Suite and data entry
- Ability to multitask in a fast-paced environment
- Basic knowledge of Florida traffic laws preferred
- Must pass background check and drug screening