Job Description
Join our dynamic team at the Oklahoma Department of Public Safety and serve your community! We're seeking a highly motivated DMV Customer Service Representative for an immediate opening in Tulsa. As the face of our agency, you'll deliver exceptional service to residents processing driver licenses, vehicle registrations, and state ID cards. This temporary position offers competitive pay, flexible scheduling, and the opportunity to gain invaluable public sector experience. If you're detail-oriented, empathetic, and thrive in fast-paced environments, apply today and start making a difference!
Responsibilities
- Process driver license renewals, vehicle registrations, and title applications with accuracy and efficiency
- Provide clear guidance on DMV regulations, documentation requirements, and fee structures
- Resolve customer inquiries via phone, email, and in-person interactions
- Verify customer identity and documentation using state-mandated protocols
- Maintain organized digital and physical records of transactions
- Collaborate with team members to address complex cases and process backlogs
- Ensure compliance with state and federal privacy laws
Qualifications
- High school diploma or GED equivalent required
- Minimum 1 year customer service experience in high-volume environment
- Proficiency in data entry and Microsoft Office Suite
- Strong multitasking abilities with attention to detail
- Ability to remain calm under pressure during peak processing times
- Valid Oklahoma driver's license with clean driving record
- Ability to pass background check and drug screening