Job Description
Join our dynamic team at the Oklahoma Department of Public Safety and become a vital part of our community! We're seeking enthusiastic and customer-focused individuals to fill immediate DMV Customer Service Representative positions in Tulsa. This is your chance to serve residents with professionalism while enjoying competitive pay, comprehensive benefits, and a supportive work environment. No prior DMV experience required – we provide thorough training to set you up for success!
Responsibilities
- Provide exceptional customer service to DMV patrons via in-person, phone, and digital channels
- Process driver's licenses, vehicle registrations, and state ID applications accurately
- Explain state regulations, fees, and documentation requirements clearly
- Utilize DMV systems to verify information and process transactions
- Resolve customer inquiries and complaints with patience and professionalism
- Maintain organized records of all customer interactions and transactions
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency and data entry skills
- Ability to stand for extended periods and multitask effectively
- Positive attitude with a service-oriented mindset
- Must pass background check and drug screening
- Valid Oklahoma driver's license preferred