Job Description
Are you looking for a rewarding career in public service? The Virginia Department of Motor Vehicles (DMV) is seeking enthusiastic and detail-oriented individuals to join our team as Part-Time Customer Service Representatives in Virginia Beach.
In this role, you will be the face of our agency, helping thousands of Virginians navigate their vehicle registration, licensing, and title needs efficiently and courteously. If you have excellent communication skills and a passion for helping others, we want to hear from you.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $20.00 per hour based on experience.
- Flexible Scheduling: Part-time positions often offer hours that fit around your lifestyle.
- Professional Environment: Work in a modern, state-of-the-art facility serving the Hampton Roads community.
Responsibilities
- Greet and assist customers with a smile, providing a welcoming and professional atmosphere.
- Process DMV transactions accurately, including vehicle registration renewals, license plate transfers, and license issuance.
- Answer incoming phone calls and route inquiries to the appropriate department or staff member.
- Review documentation for completeness and accuracy to ensure compliance with state regulations.
- Maintain a clean and organized workspace, including serving as a receptionist for the lobby.
- Operate computer systems and POS terminals with high proficiency.
- Handle cash, checks, and credit card transactions with strict attention to detail and cash drawer reconciliation.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience in a fast-paced environment is preferred.
- Basic knowledge of computer operations and data entry is essential.
- Strong verbal and written communication skills.
- The ability to stand for extended periods and lift up to 20 pounds occasionally.
- Must possess a valid driver's license and a clean driving record.
- Ability to obtain a DMV background check clearance.