Job Description
Are you a tech-savvy professional looking to make a tangible difference in your community? Pima County is seeking a highly skilled Information Technology Specialist to join our dynamic team. As a key member of the IT department, you will ensure the reliability and security of our county-wide digital infrastructure, directly supporting the essential services our residents rely on every day. We offer a stable government environment, comprehensive benefits, and the opportunity to work on large-scale projects impacting public safety and administration.
Why Join Us?
We are committed to fostering a diverse and inclusive workplace. As a county employee, you will enjoy competitive pay, excellent health benefits, and the satisfaction of serving the public.
Responsibilities
- Configure, maintain, and troubleshoot local area networks (LAN) and wide area networks (WAN) for county facilities.
- Provide expert technical support and training to county staff regarding hardware, software, and network operations.
- Monitor system performance and implement necessary upgrades to ensure optimal functionality and uptime.
- Enforce strict cybersecurity policies and perform regular security audits to protect sensitive government data.
- Collaborate with vendors and contractors to manage software licenses, hardware procurement, and service contracts.
- Document all technical procedures and create user guides for internal staff.
Qualifications
- Associate degree in Computer Science, Information Technology, or a related field (Bachelor's degree preferred).
- Minimum of 3-5 years of progressive experience in IT support, systems administration, or network engineering.
- Valid Arizona Driver's License and a satisfactory driving record (may be required for travel between facilities).
- Proficiency in Windows Server, Active Directory, and standard office productivity software.
- Strong understanding of network protocols, firewalls, and security best practices (CompTIA Security+ certification is a plus).
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.