Job Description
Join the VA's mission to honor America's veterans by providing compassionate care. We're seeking a dedicated Medical Support Assistant to support our healthcare team during weekend shifts at our San Jose facility. This role offers federal benefits, competitive pay, and the opportunity to make a direct impact on veterans' lives while maintaining a healthy work-life balance.
As a federal employee, you'll enjoy comprehensive health insurance, retirement plans, paid leave, and professional development opportunities. Our San Jose VA Medical Center is conveniently located near major transit and offers modern facilities.
Responsibilities
- Schedule patient appointments and coordinate with healthcare providers
- Manage electronic health records (EHR) systems with precision
- Process medical forms and ensure regulatory compliance
- Communicate with veterans and families regarding care plans
- Support weekend clinic operations and urgent care coordination
- Maintain HIPAA compliance and data security protocols
- Collaborate with interdisciplinary teams to optimize patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency in EHR systems (e.g., VistA, Epic)
- Strong communication and organizational skills
- Ability to work independently during weekend shifts
- U.S. citizenship required for federal employment
- Background investigation and security clearance clearance